For urgent medical attention, you can go to A&E or call 999. For urgent medical advice, you can call NHS 111, or make an emergency GP appointment, and get advice on next steps. Alternatively, to speak to someone you can call Samaritans on 116 123 (free to phone 24/7) or the Surrey Mental Health Crisis Line 0800 915 4644 (also free to phone 24/7).
*During the coronavirus pandemic opening hours and availability of services may be affected, please note organisation websites.
DIRECTORIES
A nationwide database of qualified counsellors and therapists which offers an advanced search tool that allows you to filter your search according to your needs and location. Or, if you’d rather receive support remotely, you can find a therapist offering online or telephone services.
LOCAL NHS SERVICES
DHC Talking Therapies
Dorking Healthcare (DHC) Talking Therapies offer services for anyone aged 17 and over who is registered with a Surrey GP. They deliver therapies for people experiencing common mental health difficulties, such as depression and anxiety. Services are provided under the NHS, so are free to users. You can ask to be referred to DHC by your GP, or you can self-refer via their website or by phone.
They have outpatient bases all across Surrey, including Redhill, so you will not have to travel to Dorking! Phone number is 01483 906392 or refer online VISIT WEBSITE
This is a drop-in service, – so you just turn up, no appointment needed. Peer or wellbeing support available. Open 365 days a year, 6pm-11pm and have virtual support during opening hours. Wingfield Resource Centre, St Anne’s Drive, Redhill, RH1 1AU. Crisis line outside of opening hours 0300 456 83 42. VISIT WEBSITE
Mind Matters Surrey provide assessments and talking therapies. Your GP may refer you or you can choose to refer yourself. Once a referral is submitted, you will be contacted within 3 working days. VISIT WEBSITE
Ieso Digital Health provides online CBT to patients in Surrey. A course of CBT will be delivered through written conversations with a therapist, online, in real-time. To be eligible for online CBT, you must be registered with a GP in Surrey and be aged 18 or over. VISIT WEBSITE
LOCAL CHARITIES & ORGANISATIONS
A free confidential, counselling service provided by East Surrey YMCA, in partnership with Mindsight Surrey CAMHS Services, for young adults aged 14-24. It is staffed by qualified counsellors and counsellors in training.
To find out more information or book an appointment contact Heads Together on 01737 378481 or email headstog@ymcaeastsurrey.org.uk. VISIT WEBSITE
WAVES (Wellbeing, Awareness & Voice for East Surrey) is a youth group with a difference. A YMCA East Surrey service, WAVES aim to raise awareness of mental health and provide support for young people 11-19 (up to 25 if they have a disability). Drop-in sessions, during term time, at Harry’s Youth Centre in Oxted on Friday afternoons (term time only). VISIT WEBSITE
Catalyst offer mental health and well-being support. They have a specialist branch working with people affected by drug and/or alcohol problems, and with accompanying wellbeing issues, such as depression or anxiety. Their treatments are non-medical (i.e. you won’t be prescribed any medication). In their own words; “We offer non-medical interventions in a friendly, accessible, professional and non-judgmental way.”
They offer a 12 week free counselling service for people struggling with substance use issues.
They are based in Guildford, and they accept self-referrals VISIT WEBSITE
A registered charity who offer support and information, in a non-judgemental way, and are available 24/7 – 0808 802 5000 (Freephone). VISIT WEBSITE
NATIONAL CHARITIES & ORGANISATIONS
Samaritans – Phone number is 116 123 (free to phone, available 24/7). Email is also available: jo@samaritans.org – you should get a reply in 24 hours. VISIT WEBSITE
The nearest branch of Samaritans to Oxted is the East Surrey branch in Reigate. You can ring this branch directly if you wish on 01737 248 444 (though local call charges will apply). The branch is also open every day if you want to drop-in for a face to face chat – for address and opening times visit VISIT WEBSITE
Childline offer a confidential counselling service for children and young people, as well as for parents. It is free to call on 0800 1111, or you can speak to someone online or via email. VISIT WEBSITE
PAPYRUS focuses on suicide prevention in young people. They operate HOPELINE UK, which gives confidential support and practical advice for those with thoughts of suicide, or who may be concerned about someone else. VISIT WEBSITE
One of the UK’s leading mental health charities. Mind are a great resource for finding out information on mental health problems, where to get help, what treatments might be available and what to do in a crisis. Mind also offers advice and support for those who may be worried about someone else’s mental health e.g. a friend or family member. VISIT WEBSITE
SANE offers emotional support and information to anyone affected by mental health problems through their helpline, Textcare and an online support forum, where people share their feelings and experiences VISIT WEBSITE
CALM (Campaign Against Living Miserably) is specifically dedicated to preventing male suicide. They offer support to all men who are suffering from depression, anxiety and related issues, and can help direct you to organisations who can assist further. They also offer advice for those concerned about male friends and family. VISIT WEBSITE
Kooth offer free online support and community for young people. They have a live chat service delivered by qualified counsellors as well as helpful articles, personal experiences and well-being tips. VISIT WEBSITE
Young Minds is a charity committed to improving emotional wellbeing and mental health of children and young adults, and empowering them to speak out and receive the support they need. The Young Minds Crisis Messenger is available 24/7, just text YM to 85258. VISIT WEBSITE
They have a dedicated helpline for parents seeking help or information. 0808 802 5544
Student Minds is a charity targeted at helping university students look after their own mental health, as well as helping to support others and create change. Their website has information on existing support groups at a range of universities VISIT WEBSITE
A support and information service for under-25s, with real-world advice on mental health, sex & relationships, drink & drugs, money, work & study and much more. They can be contacted online, by phone, or their 24-hour Crisis Messenger VISIT WEBSITE
ANXIETY, DEPRESSION & RELATED CONDITIONS
Anxiety UK work to relieve and support those living with anxiety by providing information, support and understanding. The charity does also offer therapy services, but there is a charge for these VISIT WEBSITE
No Panic helps people who suffer from panic attacks, phobias, OCD and other anxiety disorders. They have a confidential helpline 0844 9674848 and a 24/7 Crisis Number, which takes callers through the Breathing Technique 01952 680835. Their website has lots of information, advice and support VISIT WEBSITE
OCD Action and OCD-UK offer information and support for Obsessive Compulsive, and other related, Disorders. VISIT OCD ACTION VISIT OCDUK
Students Against Depression offer information, resources and self-help guides, alongside tips and advice from students who have experienced mental health problems themselves. VISIT WEBSITE
bipolarUK supports people affected by bipolar (manic depression). They operate a helpline, run support groups, have a peer support line and have lots of information and advice for those suffering, as well as their friends and family VISIT WEBSITE
BEREAVEMENT
CRUSE offer support, advice and information to anyone who has been bereaved. They have an East Surrey branch, which offers one-to-one support. The service is free and confidential. The number for the East Surrey branch is 01737 772834 VISIT WEBSITE
CRUSE also have a dedicated website for young people @ VISIT WEBSITE
Survivors of Bereavement by Suicide operate a helpline, run support groups and have an online forum for those bereaved or affected by suicide. You must be over 18 to access their services VISIT WEBSITE
SELF-HARM
Self Injury Support offer support and information for young women who self-injure, as well as trying to promote better understanding of the issue. They can be contacted by phone, text or webchat for free, confidential, non-judgemental support around self-injury and related issues VISIT WEBSITE
Lifesigns provide information about self-injury, and aim to promote better understanding of the issue. While they never tell anyone to ‘stop’, they support people as and when they choose to make changes in their lives. Their website has lots of helpful resources and strategies VISIT WEBSITE
SelfharmUK is a project, run by the charity Youthscape, dedicated to supporting young people (aged 14-19) impacted by self-harm. Their ‘Alumina’ programme offer free self-harm support for young people, by providing a safe space to talk openly and ask any questions VISIT WEBSITE
EATING DISORDERS
Anorexia and Bulimia Care (ABC) provides practical, personal advice and emotional support to anyone affected by anorexia, bulimia or other kinds of eating disorders. They offer a helpline, both for those suffering from the condition and for family and friends. 03000 111213 VISIT WEBSITE
Beat (beat eating disorders) provide information, support and practical advice on all aspects of eating disorders, including for family and friends of sufferers. They have a one-to-one online chat service and a community forum. Beat also seek to improve understanding of eating disorders, and remove the stigmatism surrounding them. Have a Helpline, as well as a dedicated Youthline and a StudentLine VISIT WEBSITE
ALCOHOL & SUBSTANCE MISUSE
FRANK (Talk to Frank) offers honest information and guidance about drugs, and are also available for non-judgemental, confidential advice via their helpline 0300 123 6600 – text, email and live chat options are also available. Also useful for family and friends who may be concerned about someone else misusing drugs. VISIT WEBSITE
Drinkaware is an independent charity working to reduce alcohol misuse and harm in the UK. They offer information and advice on alcohol consumption VISIT WEBSITE
LGBTQ+
Branch of Stonewall dedicated to young people. Offer support and empowerment to young LGBTQ+ people. Offer information and advice on LGBTQ+ issues, including sexual orientation, gender identity and ‘coming out’. Stonewall can be contacted by phone or email for information and support. Freephone Information Line open 9.30 to 4.30 Monday to Friday 0800 0502020 VISIT WEBSITE
Offer emotional and practical support to trans and gender-diverse young people (up to 19 years old) and their families, as well as being a good information resource on trans and gender issues. They have a free, confidential helpline available, 9am to 9pm Monday to Friday, 0808 801 0400. VISIT WEBSITE